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Job Description
Team Lead Medical Communications (Scientific Engagements)
Responsible for the end-to-end delivery of med comms projects ensuring high quality and timely execution of deliverables.
About the Role
Manage the med comms project delivery for a given brand(s), ensuring the GBS med comms team deliver the agreed scope of work on time, with quality and within budget through close collaboration with colleagues.
Key Responsibilities:
- Manage key activities and oversee quality control, issue resolution, workflow processes and colleague engagement.
- Lead, coach and manage associates in the team, championing people engagement & culture development.
- Manage project priorities, tracking milestones, allocate resources based on project requirements, monitor workload distribution and resource planning to ensure adequate assignment of resource to projects.
- Develop and implement appropriate management control systems to ensure quality deliverables and adherence to process compliance.
- Manage communication with stakeholders through regular updates, feedback, addressing issues and sharing best practices to ensure business needs are met.
- Identify and implement process improvements to enhance team productivity and efficiency, supporting innovation and operational excellence through continuous development programs.
- Be accountable for deliverables delivered by the assigned team, including compliance, adherence to process and brief, customer experience, end-to-end quality of deliverables, and collaborations with other Groups in GBS.
- Monitor and report established KPIs and take proactive action to continuously strive for improvements.
- Recruit talent, manage performance (set objectives, review performance and plan compensation) and develop associates (development/training plans, Organizational Talent Review, coaching or mentoring, as appropriate).
- Set direction, align and motivate team members to achieve set goals and objectives.
Requirements:
- 10+ years experience in the function (Medical Communications, HEOR or Statistics) with proven leadership (people management, project management).
- Self-motivated and driven, proactive approach on how the existing process/product can be improved further within the compliance guidelines.
- Experience in leading operational excellence projects.
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world.
It is our associates that drive us each day to reach our ambitions.