Team Leader/ Full Time - Card Factory
  • Dublin, Leinster, Ireland
  • via BeBee.com
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Job Description

**Team Leader: Celebrating Life Moments** A highly driven and customer-centric Team Leader is required to drive commercial growth and develop a team culture of delivering exceptional service and great standards in our stores. **Job Description:** As a Team Leader, you will be responsible for supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do. You will lead the team to deliver great standards and exceptional service every day, and in the absence of the Store Manager, you will take charge of the store. **Key Responsibilities:** • Support the Store Manager in achieving commercial growth and developing a team culture of delivering exceptional service and great standards • Lead the team to deliver great standards and exceptional service every day • Review store performance data to identify areas for improvement • Develop and implement plans to drive commercial growth and improve customer satisfaction • Build and maintain a high-performing team by providing coaching, guidance, and support **Requirements:** • Passion for celebrating life moments and delivering exceptional customer service • Ability to demonstrate good leadership skills and build a high-performing team • Positive, forward-thinking approach with a focus on commercial growth and customer satisfaction • Ability to review and analyze store performance data to identify areas for improvement • Excellent communication and interpersonal skills **About the Company:** Card Factory is a UK-based specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to delivering exceptional customer service and creating a positive work environment for our colleagues. **Benefits:** • Competitive salary and benefits package • Opportunities for career development and growth • Collaborative and supportive work environment • Discounts and benefits for colleagues • Access to training and development programs

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