Job Description
This role is to lead the integrated facilities management (IFM) for CBRE GWS on one of our pharmaceutical sites in Waterford. This includes the delivery, monitoring, and control of all services in scope. The successful candidate will be responsible for the management of the business through actively engaging with the customer. A technical engineering background with pharmaceutical cGMP experience is a requirement for this role. Manages, supervises, and coordinates the work of the Facilities and Maintenance group to ensure that the building services are maintained and repaired properly and on schedule. Follows current good manufacturing practices, provides operational support for both the administration and manufacturing facility. This position is also responsible for managing employees and external service providers related to black utilities and soft services for the facility, equipment and utilities maintenance, cleaning and upkeep of the building and grounds. Key responsibilities will include but not limited to the following Providing leadership, management and development of assigned contracts ensuring financial and operational commitments are met and exceeded Own the operational budgets, fully accountable for monthly expenditure with responsibility for the invoicing process, meeting margins and the clients expectations Own the financial cost reduction glide path Management of employees, this will include their personal development, performance management and goal achievement in a safe working environment Ensuring customer focus within all operational activities and ensuring effective relationships are maintained with key client contacts Quality, Environmental & Health and Safety Compliance of operations under your control Adherence to company policies and procedures and people management processes Manage any in-scope calibration program Delivering continuous improvement by employing best practice and innovative solutions Building positive relationships with clients and customers. Ensuring the outsourced IFM relationship operates within contractual KPI's and SLA's Leading a team of operational employees. Working closely with them to foster team excellence and support them in their development Support the continuous review of supplier services to ensure best practice and value for money is achieved Develop Facility Management KPIs and maintain tracking tools to monitor department commitments and assignments related to compliance and quality systems report Facility maintenance performance to management Develop detailed shutdown schedules with all stakeholders and track and report on progress during shutdown execution Partner with the Site Maintenance technicians to ensure upkeep of all black and clean utility systems and no business interruption Analyze data from the computerized maintenance management system and team performance and highlight opportunities for further improvement Maintain cGMP records, both paper based and electronic Develop and implement the standard operating procedures for Facilities Follow escalation policy for all critical issues Maintain monthly reports and KPIs Host Quarterly Business Reviews with key managed service providers Manage the soft services including; Manage all components of food services & cleaning (incl GxP) Landscaping and building fabric maintenance. Manage the hard services including; Manage part of the validated HVAC systems Annual clean room re validation program Manage the inter space pressure cascade process Manage the black utilities Chillers, DX refrigeration plant, cooling towers, water pumps Process water distribution Manage the non-validated HVAC systems Qualifications Minimum 5 years in a similar role Mechanical or Electrical Qualification Previous pharma experience highly desirable Skills: Engineering Technical Management Teamwork Reporting Benefits: Group Life Assurance Laptop Medical Aid / Health Care Mobile Phone Paid Holidays Parking Pension Fund