Job Description
About the role: This department arranges the maintenance, service, connection, disconnection of all gas equipment on a customers premises pertaining to their Flogas LPG supply. The purpose of the technical supervisor is to monitor compliance on customer sites (cylinder, bulk and distribution systems), aid in contractor development, assessment and approval, offer technical expertise to customers and assist the sales team on customer service issues. This role will be a field based role, generally covering south of the country and will require periodic visits to designated main office Dublin/Cork/Drogheda/Belfast- a company vehicle will be provided. Key Responsibilities: Quality inspections on customer installations to verify installation compliance and safety in relation to best practice and Irish standards. Support sales staff on bulk vessels and cylinder siting, compliance and risk assessments. Work with RGI contractors to offer a high level of customer and installer support and technical/ safety guidance. Perform contractor assessments and aid in contractor development. Inspections of Flogas Assets in the field, focusing on distribution systems, liquid installations, and vaporising equipment. Handling customer technical complaints. Local technical representative to attend customer sites following gas related incidents Emergency response cover Project supervision and management of projects on Flogas assets. Oversee staff and contractor training. Assist in continual improvement of equipment, systems, and processes Undertake additional related duties as required ?Candidate Profile: The ideal candidate holds a third-level qualification in an engineering discipline or possesses significant engineering/construction experience. While experience as an RGI/GSR or gas fitter is desirable, it is not essential. They have a working knowledge of pressurised systems and experience in contractor management and supervision. The Technical Supervisor will demonstrate a proactive, positive attitude towards customers and excels in high-pressure situations, balancing priorities and meeting deadlines effectively. As a team player who can also work independently, they will take responsibility for checking and auditing work produced by others, showcasing a strong acumen for risk assessment and safety. Additionally, they possess excellent communication and networking skills, enabling them to build strong relationships and effectively manage stakeholder interactions. About Flogas: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. Flogas actively supports micro-generation, which involves generating electricity from renewable sources such as solar photovoltaic (PV), micro-wind, micro-hydro, and micro-renewable combined heat and power We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us? Flogas is a well-established business within the DCC group and has grown significantly in recent years to become a leading provider in the commercial energy and energy management sectors, with significant further growth plans over the coming years making this is a very exciting time to join the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. We are committed to working with our customers to help them transition to a more sustainable energy future. Benefits: Competitive Salary Defined Pension Contribution Healthcare Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. Skills: attention to detail communication team work