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Job Description
**Technology Governance Manager Role Summary:** Develop and assure effective governance models and frameworks for Primark's technology estate, ensuring best practice methodologies and deliverability within operational business constraints.
Our Technology teams are at the heart of what we do, surrounded by industry-leading specialists. As a Technology Governance Manager, you'll bring your ideas to the business, shaping the customer experience as part of a forward-thinking team. Reporting directly to the Head of Technology Governance, your purpose is to develop and assure an effective and efficient governance model and frameworks that support the operation of Primark's technology estate. You'll work closely with technology domains to ensure best practice methodologies are developed and operated while ensuring deliverability within operational business constraints. **Key Responsibilities:** * Define a clear technology governance framework to support Primark Tech on their transformation journey, ensuring they meet all business requirements. * Ensure appropriate governance forums are in place and operating under clear Terms of Reference that support effective decision making and growing maturity. * Support the technology leadership team with the production and maintenance of a comprehensive set of IT policies and standards documents and embed across Primark Tech. * Work with key business stakeholders to ensure all IT policies are in line with Primark's wider governance and policy framework and financial controls framework (FCF), promoting best practice and safeguarding the security & integrity of the IT systems and infrastructure. * Carry out (2nd line) assurance reviews & work with stakeholders to resolve any issues identified. * Develop awareness initiatives to ensure all Primark Tech colleagues have visibility, easy access and understanding of relevant policies and frameworks. * Support audit and regulatory reviews, as necessary, covering technology policies and frameworks. * Contribute to the overall performance of the business and act as a valuable agent of change within Technology. **Requirements:** * Proven professional experience in a similar role developing and implementing IT policies, standards, and management frameworks for an enterprise IT service. * Familiarity with industry frameworks such as NIST, COBIT, ISO 27001 or ITIL. * Experience of deploying process and quality initiatives that have shown demonstrable efficiency and quality outputs. * Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner. * Effective written and verbal communication skills to effectively communicate compliance requirements and activities to stakeholders at all levels. * Ability to translate complex language into clear and actionable IT requirements. **What We Offer:** * 27 days of leave, plus bank holidays and the option to buy 5 more. * Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria. * Primark Perks – Discounts with some local partner businesses. **About Primark:** Primark is a leading international retailer with a passion for delivering high-quality products at affordable prices. We're committed to creating a positive and inclusive work environment where our colleagues can thrive.