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Job Description
Manage a team to deliver exceptional customer service and drive sales in a fast-paced retail environment. Develop and implement visual merchandising strategies, lead by example, and motivate team members to achieve outstanding results. Key responsibilities include:
- Deliver budgeted KPIs and operational standards
- Lead the team to deliver business strategies and customer service
- Analyse sales data and stock availability to maximise sales
- Maintain stock accuracy and ensure the right product levels
- Set and implement department brand standards
- Coach and train team members to deliver excellent customer service
- Implement business changes and ensure adherence to best practices
Requirements:
- Good communication, coaching, and leadership skills
- Customer-focused and organisational skills
- Commercial mind-set and product knowledge
- Problem-solving and decision-making skills
- Visual merchandising and people management skills