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Job Description
Trade Advisor required to develop and maintain knowledge base on specialist trade matters, enhancing opportunities for cross-border trade, innovation, and clustering co-operation.
We are a unique all-island economic development agency with over 25 years of experience supporting thousands of SMEs. Our team is looking for a Trade Advisor to join us in delivering on our strategic goals and making a positive impact on our business customers every day.
Key Responsibilities:
- Develop, maintain, and share an effective knowledge base on specialist trade matters.
- Sourcing and maintaining information, ensuring it is communicated internally and externally through digital platforms.
- Working alongside colleagues to achieve trade KPIs.
- Managing relationships with stakeholders within designated work streams, working closely with businesses and specialist service providers.
- Promoting opportunities presented by cross-border trade to businesses, informing them of different trade requirements between jurisdictions, identifying trade opportunities, and supporting businesses through structured trade programs and training.
What We Offer:
- 30 days annual leave (plus bank holidays).
- Flexible working arrangements, including flexi-time and a mix of office and remote working.
- An attractive pension package.
- A progressive environment that will support your professional growth and personal development.
- Family-friendly policies with a focus on health and wellbeing.
- An inclusive working environment with colleagues who are committed to our core values of being flexible, supportive, and honest.
Requirements:
- A third-level, or equivalent, professional qualification.
- 3 years of experience providing high-level customer care and delivering trade advice directly to a business audience leading to positive economic outcomes.
- Experience developing resources (printed/digital materials and/or training programs) for use by businesses, including design, planning, delivery, monitoring, evaluation, and continuous improvement.
- An excellent level of attention to detail and accuracy in the development, management, and maintenance of business information.
- Experience of working autonomously and being an effective decision-maker, which has had a direct impact on the successful delivery of a business project(s).
- A high level of IT competency in a business environment, to include a working knowledge and experience in CRM/database management.
- The ability to communicate effectively, both orally and in writing, paying attention to the relevance of the content and the target audience, and demonstrating the ability to persuade and influence others.