AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2.
The team is a self-standing P&L with our ability to drive both Amazon Free Cash Flow and world class customer experience.
We have a team of talented engineers located in multiple locations around the world, and are growing rapidly.Program Manager where you will be surrounded by people that are smart, passionate about cloud computing, and who believe world class support services are critical to customer success.
This role will have direct influence on how thousands of our AWS team members within Support, Customer Service, Sales and AWS Service Teams leverage tools, interact with customers, and engage with internal engineering team.
As a Sr.Program Manager, you will be responsible for analyzing, designing, and developing high quality training content for technical and non-technical learning programs for our AWS Support teams and more This role focuses on managing training programs for business-critical needs with a requirement for significant program and project management experience.
This does have training delivery as part of the role which involves senior classroom delivery of training.Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWSWe pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life BalanceAchieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career GrowthThat's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
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