Job Description
Unstructured Data Protection Support Engineer Established in 2013 and now based in Blackrock, the Zurich Dublin Technology Center (DTC) delivers best in class infrastructure and security services across the Zurich Insurance Group. Whether it's protecting Zurich's network through our Cyber Fusion & Security Teams, implementing Cloud infrastructure, or leveraging our crowdsourcing capabilities our customers are our priority. Our focus is on delivering excellence through our collaborative and highly responsive teams. Making the Zurich Dublin Technology Center a great place to work is highly important to us. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services, and solutions. Qualified individuals from all walks of life are encouraged to apply. The Opportunity We are seeking a talented individual to join our Unstructured Data Protection Support Analyst. This position involves a mix of Business-As-Usual (BAU) activities and project work, collaborating with stakeholders across our global business operations. The role combines technical expertise with knowledge of data protection and information security to ensure the protection and security of our unstructured data assets, including documents, images, videos, and emails. An understanding of M365, Purview, data security best practices, and data governance is desired. If you are enthusiastic about data security and have a strong interest in protecting unstructured data, we encourage you to apply and become an essential member of our team. Key Responsibilities Operational Tasks: Execute eDiscovery and legal searches, manage retention policies, apply AIP labelling, and perform other tasks within Purview. Service Delivery: Handle compliance incidents and requests efficiently. Business Unit Collaboration: Engage with various business units globally to understand and address their data requirements related to retention, disposition, deletion, and governance. Project Support: Collaborate with the wider team to deliver technical aspects of data protection projects. Change Management: Represent project changes by adhering to change processes and presenting changes at Change Advisory Boards (CABs). Team Collaboration and Agile Methodology: Employ agile methodologies to enhance efficiency and responsiveness in delivering projects and operational tasks. Release Management: Stay updated with the latest developments in M365 Purview and data security technologies, present updates at release management meetings, and communicate changes to the business. Your Skills and Experience Minimum of 5 years of experience in IT support, IT security, or a related discipline. Proficiency in working with internal customers on data requests such as eDiscovery. Experience with cloud technologies such as M365, Azure, and AWS. Strong IT skills and knowledge, including cloud, network, and software expertise. Experience in M365 Purview, particularly in data discovery, classification, and governance. Solid understanding of data protection and data security, including encryption, access controls, and classification. Familiarity with data privacy regulations such as GDPR, PCI-DSS, and HIPAA. Ability to work collaboratively with diverse teams and communicate complex technical concepts to non-technical stakeholders Relevant certifications, such as Microsoft 365 or Information Privacy/Protection certifications, are advantageous. Proficient in developing Standard Operating Procedures (SOPs) and technical knowledge documents. Strong communication skills Additional Information If you value an exciting and varied working environment and meet the above requirements, then we are looking forward to receiving your application. This role may be available both part or full-time. Please discuss with us the flexibility you may require. Closing date for applications is Friday 6th Sept 2024. Early applications are encouraged as interviews may take place before closing date. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich Ireland employee you will benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich Ireland, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ+, race, ethnicity, generations, belief, etc. Together we are committed to delivering on our purpose - Let's Create a Brighter Future Together!