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Job Description
We're seeking a UX and Content Designer to create human-driven, intuitive, and accessible digital government services. The ideal candidate combines UX design and content creation skills to enhance user experiences across various platforms, aligning with user needs and organisational goals.
Key Responsibilities
- UX Design: Apply user-centered design principles to create accessible and intuitive user experiences, conducting user research to understand user needs and pain points.
- Content Design: Develop clear, concise, and engaging content for web pages, apps, and digital interfaces, advocating for accessibility best practices to ensure inclusive content.
- Cross-functional Collaboration: Work with developers, service designers, and other teams to integrate UX and content into product development, participating in brainstorming sessions and advocating for user-centered design throughout the development process.
- Testing and Optimisation: Simplify complex information into user-friendly formats, conducting usability testing to validate designs and content, and using data and performance metrics to refine and optimise content and UX design.
Key Skills and Qualifications:
- NFQ Level 6 in Communications, English, Digital Media, or related fields.
- Proven experience in UX or content design, ideally within public service.
- Proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite) and content management systems.
- Strong communication and presentation skills.
- Ability to simplify complex information into clear, accessible content.
- Familiarity with user research methodologies and accessibility standards.
- Experience working in agile environments.
Desired Experience:
- Experience with government bodies or public-facing services.
- Familiarity with analytics tools (e.g., Google Analytics) and SEO best practices.
- Knowledge of information architecture and basic HTML/CSS skills.