Job Description
POSITION SUMMARY Vice President of Franchise Development is responsible for creating the strategy and managing the franchise development sales process to accelerate growth in new qualified franchisees entering the system, expanding existing franchise territories and overseeing the transfer and renewal process for five brands (MaidPro, Miracle Method, USA Insulation, Pestmaster, Sir Grout, Granite Garage Floors, Paramedics Brands and Mold Medics) totaling more than 700 existing territories in North America and Canada. As the sales team leader, you will be responsible for coaching, motivating, and managing a team of Franchise Development Managers, while driving strategic unit growth across all 10 brands. You will be responsible for creating the strategy for lead generation, territory approvals and closing sales. This role has a critical impact on overall company revenue and profitability as well as being a key driver in our continued development. KEY ACCOUNTABILITIES Drives team performance; conducts team meetings, weekly 1:1 meetings, pipeline reviews, call scores, annual performance review with each direct report; provides individual performance feedback and coaching. Manages and coaches the Franchise Development Managers to ensure all the commitment aspects of the franchisees from the initial stages of the sales process through to the signing of the franchise agreement. Proactively identifies demographic information and mapping that will allow for easy identification and evaluation of appropriate territories for the development of new locations. Uses a metrics driven sales management approach to manage the performance of the franchise sales team. Coordinates with CEO/CFO on planning, budgeting and strategy efforts to meet Franchise Development initiatives. Partners with CRO on overall sales goals, broker relationships, and franchisee development marketing execution. PROFESSIONAL QUALIFICATIONS Bachelor's degree in Business Administration or related fields. A demonstrated track record of managing a successful franchise sales department with a minimum of 7+ years proven experience. Must have previous experience with conversion franchising. Previous experience of franchise law and standard FDD reporting requirements. Strong general business, financial acumen, and management skills. Excellent written and verbal communication skills. Ability to garner trust and build strong relationships. Ability to travel 25%. ABOUT RIVERSIDE COMPANY The Riverside Company (“Riverside” or the “Firm”) is a global private equity firm focused on acquiring growing enterprises valued at up to $400 million. The firm partners with strong management teams and enhances its investments through acquisitions and organic growth. Since its founding in 1988, Riverside has invested in more than 600 transactions. The Firm is a proven generalist investor with a track record across dozens of industries and includes a strategic focus on: Franchisors, Healthcare, Education & Training, Software & Information Technology, Specialty Manufacturing, and Consumer Products. The Firm manages nearly $10 billion in capital and maintains longstanding relationships with partner lenders. The Threshold platform is a portfolio company of the Riverside Micro-Cap Fund (“RMCF” or the “Fund”). RMCF targets fast-growing North American businesses with up to $10 million in EBITDA at the time of investment. Currently comprised of more than 30 portfolio companies, the Fund partners closely with management to nurture companies, building them into more effective enterprises through tested management techniques, organic growth, and add-on acquisitions. RMCF is notable among private equity funds for its collaborative approach, extensive infrastructure, committed resources to help companies achieve operational excellence, and its record of helping businesses drive rapid growth. RMCF is currently investing out of its $1.2 billion Fund V, which closed in 2018. Riverside has a strong track record in the franchisor space including two separate, very successful hold investment turns (2003-2011 and 2014-2018) with Neighborly (formerly Dwyer Group), which is highly analogous to the Threshold investment thesis. #J-18808-Ljbffr