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Job Description
Client Relationship Manager
Manage relationships with multinational companies and start-ups, ensuring strong partnerships and driving revenue growth.
Key Responsibilities:
- Develop and maintain strong relationships with multiple clients as assigned.
- Build depth in relationships by initiating contact and developing a relationship with decision makers.
- Manage the post-sales relationship for strategically significant accounts.
- Serve as the primary client contact and advocate for day-to-day and escalated issues and requests.
- Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement.
- Meet assigned targets for profitable sales volume and growth objectives in assigned accounts.
Requirements:
- Experience in Relationship Management in global companies.
- Proactive by nature, with a strong ability to go above and beyond to serve as a trusted adviser for customers.
- Exceptional personal, listening, written and verbal communication skills.
- Proven track record of successfully building and nurturing multi-level client relationships.
- Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously.
About J.P. Morgan:
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.