Job Description
We are seeking an energetic and innovative Zambrero Supervisor for M3 Services, Mulhuddart, Co. Dublin. M3 Services prides itself on creating an excellent customer experience with its positive team and working environment. We are bringing an exciting new franchise to our site at M3 Services Mulhuddart, Zambrero is a Mexican Franchise that delivers excellent Mexican Cuisine with a Mission. This is a full time role and flexibility to work weekdays + weekends is required. Key Responsibilities as our Supervisor Lead the Zambrero Team and ensuring the department maintains the highest levels of Quality, Service and Cleanliness. Training, developing and driving the team to deliver positive customer experience. Ensuring food is prepared, presented and served to the highest standard Continuously bringing forth new ideas to increase sales and standards of the department. Roster shifts and take overall responsibility for the operational running of Zambrero. Create a positive working environment within the Zambrero Team and motivate and monitor the team so they are fully competent in their roles Achieve all KPI's and targets set by the Management. Ensure all HACCP documentation is up to date. Excel through annual health and safety audits. To ensure that all complaints are dealt with immediately, promptly and efficiently. Employee Benefits: 60% Staff Discount Employee Rewards Scheme Peer Awards Scheme Employee Referral Scheme Free On-site staff parking Excellent Career Progression Opportunities Bike to Work Scheme Premium pay for work on Sunday Premium pay for Night Work The successful candidate must possess: Customer Focus awareness that the customer comes first. You must have a passion for delivering excellent levels of service! Be able to address and resolve customer concerns. Excellent knowledge of HACCP hygiene systems and food safety. Personal Drive you dont need to be told what to do. You know what is required to succeed and you go about doing it. Great attention to detail. Integrity honesty is the best policy when it comes to team work, and respect for everyone who you come into contact with, colleagues and customers alike. Teamwork you get on great working in a team. You know when you are required to lead and follow At least 2 years experience in a Supervisor/Team Leader position *** At this time we do not require the assistance of recruitment agencies*** Skills: People Management Food Service Customer Service Food